What’s changing
Storefronts are getting their own home
Menengai Storefronts, the part of Menengai Cloud that runs your shop or NGO site, is separating from the mcloud.co.ke dashboard. The dashboard keeps your organisation, billing, wallet and servers. Storefronts get a home focused on running your site.
Your site stays online and you do not need to do anything.
What stays the same
- Your site address
- app.mcloud.co.ke/your-site and shop.mcloud.co.ke/your-site both keep working, and so do the links and QR codes you have already shared.
- Your custom domain
- Domains you have connected keep serving your site. Nothing to reconnect.
- Your data
- Products, services, pages, orders, customers and team members stay exactly as they are.
- Your payments
- M-PESA and other payment setup keep working, and so do orders in progress.
What changes
- Managing your site
- Settings, the editor, orders and analytics already live at app.mcloud.co.ke. Old mcloud.co.ke settings links forward you here.
- Creating a new site
- Start from app.mcloud.co.ke/start instead of the stores page on mcloud.co.ke.
- Where it lives
- Storefronts will move to a domain of their own. We have no date to share yet, and this page will be updated when we do.
Questions
Do I need to do anything?
No. Your site keeps running and you can keep managing it. If you want, bookmark app.mcloud.co.ke.
Will my links break?
No. Addresses that exist today are kept working, including the older shop.mcloud.co.ke ones.
Will I have to sign in again?
Possibly, once, when storefronts move to their own domain. Browsers keep sign-in per domain, so a new domain can mean a fresh sign-in with the same account.
Where do billing, my wallet and servers go?
For now they stay on mcloud.co.ke, in your organisation. Your site’s plan is still managed from there.
Who do I ask if something looks wrong?
Contact support using the button below and mention your site’s address.